You can register on OMPFinex through your email address and KYC verification process is completed is three steps which include submitting your identity information, debit card number and uploading a selfie photo or video
/n. Note that KYC verification steps are explained thoroughly and clearly on the related page and OMPFinex support team confirm it in less than 5 minutes
/n. For further questions regarding sign up and KYC verification, you can contact support through online chat or +985131790 phone number. It’s possible to contact OMPFinex Telegram support as well ./n

To receive SMS confirmation code, your phone network must be available and advertising messages not blocked. To unblock advertising messages, network operators have their specific method
/n. If you’re using HamrahAval services, you need to send 2 to 8999. Then, you’ll receive a message from the operator citing that your advertising messages will be reactivated until the next 24 hours
n/. If you use Irancell on your phone, send 1 to 5005. You’ll receive a message from the operator to activate this service n/.

First, check your email address for misspellings and try again. If the problem persists, refresh your email Inbox folder and if needed, check other folders such as spam, junk, primary and all.

Please make sure your email address does not contain misspellings.

Due to automatic confirmation procedure for matching phone number with ID number, the submitted mobile number must have been registered with your name.

If you have already registered on OMPFinex, you need to choose /”Log In/” option to reach your account and complete KYC verification.

To enhance security of your account, your password must contain at least 8 characters including uppercase and lowercase letters, numbers and special characters such as @,#,$,%.

Yes, there are various occasions that users receive gifts for sign up and completing their KYC on OMPFinex. For more information about celebrations and bonuses, you can contact support day and night.

It’s may be due to incomplete KYC verification or you’ve signed up out of the bonus timeline. For more information, please contact support.

Given that OMPFinex sign up gift is usually less than 100K value, you can change it to toman through /”Convert Small Balances/” feature and withdraw the amount n/
. On the website n/
: Log into your account and from top left of the Dashboard page click on /”Trades/” and select /”Fast Trade/” option n/n/
. On Fast Trade page, navigate to /”Convert Small Balances/” and select your coin to convert to toman. Then, withdraw your funds from /”Withdraw/” on Dashboard page n/n/
. In the application n/
: Log into your account and select /”Fast Trade/” on Dashboard page. In Fast Trade section, navigate to /”Convert Small Balances/” tab and select your coin to convert to toman. Then, withdraw your funds from /”Withdraw/” on Dashboard page n/n/
. If your sign up gift is more 100K tomans, you can sell it on OMPFinex markets n/.

To begin, you need to specify the reason for changing your phone number, so the support team manage the process n/. To change your account phone number, you must record a video according to the terms below and send it to our Telegram support n/n/
: I (Full Name) with the ID number (ID Number) would like to change my OMPFinex account phone number due to (specify the reason) n/
. Write the above text on a paper along with the current date and your signature n/
. Then, hold the paper and your ID card and read it aloud while recording the video. When you have finished recording, Send it to our Telegram support with the below ID. Our team will process your request shortly @ompfinex_support n/
.

In case that you haven’t submitted your account phone number, you can sign up again with a new email address and complete KYC verification. But, if you have registered both your email and phone number in your account, you must provide a video of yourself to our Telegram support according to the terms below n/n/
: I (Full Name) with the ID number (ID Number) would like to change my OMPFinex account email address due to (specify the reason) n/
. Write the above text on a paper along with the current date and your signature n/
. Then, hold the paper with your ID card and read it aloud while recording the video. When you have finished recording, Send it to our Telegram support with the below ID. Our team will process your request shortly @ompfinex_support n/
.

While registering on OMPFinex, you must have disable any VPN on your phone or computer and try to register again. If the error persists, delete your browser cache or switch to another browser. If you still encounter with the same error, contact our support team through online chat.

Disable any VPN on your phone or computer and try again. If the problem persists, switch to another browser. In case you still get this error, consider contacting support through online chat, Telegram using this ID: @ompfinex_support or make a phone call to this number +985131790.

To complete you KYC verification on OMPFinex, you can use documents such as your ID card, driver’s license, military service certificate, valid passport and old but legit ID documents.

Set your input language to English while entering your ID number.

On OMPFinex, each user can register and complete their KYC only once.

In order to enhance security of transactions, avoid identity fraud, misuse of identification and banking data and prevent money laundering, OMFinex has made KYC verification mandatory.

If no issues are found during KYC verification, the validity of your submitted documents instantly gets confirmed by OMPFinex staff.

Generally, this problem refers to incomplete submitted data and your KYC needs correction n/
. The issue might be due to insufficient or wrong data and/or fuzzy document photos. You can navigate to /”User Profile/” and rectify the issues n/
. On the website n/
: Log into your account and select /”User Profile/” from user icon located on top right of Dashboard page n/n/
. In the application n/
: Log into your account and select /”User Profile/” from user icon located on top left of Dashboard page n/.

It depends on the applicant status, but yes. For more information, please contact OMPFinex support team.

To comply with Iran regulations, OMPFinex does NOT provide services to users under the age of 18.

On the login page, click /”Forgot password?/” and a link to your email as well as SMS to your phone number will be sent n/
. Dear user, you can also recover your password through the link below n/
: https://app.ompfinex.com/fa/user/recovery-password \n

According to paragraph 17 of OMPFinex terms & conditions, it’s not possible to delete a user account. However, there is the option of account deactivation for you, or you can manage it through judicial channels.

To activate your account again, you need to send a video to our Telegram support according to the terms below n/
: I (Full Name) with ID number (ID Number) would like to reactivate my user account on OMPFinex website. Write the above text on paper along with the current date and your signature n/
. Next, hold the paper with your ID card in hand and record yourself while reading the text. When you’ve finished recording, send the video to our Telegram support with the ID below. Our staff will address your request shortly @ompfinex_support n/
.